My Birthday Treat Turned into a Disaster!

Back in September, I bought myself a Dooney & Burke purse as a birthday gift.  I love good quality leather, so I usually buy Dooney & Bourke purses. They look fabulous and last forever. This year I decided to get a red purse since I don’t have a red D&B.

 

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I bought this red  Logo Lock tote from the Dooney & Bourke website. I usually buy my D&B bags on QVC because they give you extras like key fobs and wallets. But this purse was only available on the Dooney & Burke site at the time…and I just had to have it.

As soon as I saw the logo lock, I fell in love.  It has two sides. One side is white with the Dooney & Burke name written in gold. The other side is all gold with the duck logo. You can swivel the lock to display either side.

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The purse came in Florentine leather which is soft, supple, and gorgeous. The red color was little orange for me, but I felt confident it would darken as the leather aged and developed a patina.

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It was the perfect present until I began to wear the purse. About two and half weeks in I noticed that the leather seemed dry and ashen looking. This was odd because Florentine leather is one of the best that D&B offers. My other Florentine purses never looked like this.
Next, I noticed lines running through the leather. There was streaking, blackened areas, and spots where the dye appeared to be rubbing off.
By week five, I began to see dark patches and bruised leather. I finally decided I couldn’t carry the purse anymore. I contacted Dooney & Burke and I was told that I could not get a refund. I could exchange the purse for the exact same color or I could receive a credit for 50% of what I paid for the purse. I paid $300 for the purse which was the sale price so I would have to take a $150 loss if I choose another purse.

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I haven’t made up my mind what I’m going to do, but I definitely shipped the purse back. The whole exchange process will take about a month. I have come to hate this purse, so I will probably get a different purse even if I have to take a loss.

In the meantime, I’ve gone back to what I know and purchased a new birthday purse in a different style and color from QVC. They have a fabulous return policy, and I’ve never had any problems with their purses. I’ll post a review once it arrives.

Stay tuned for my next post, I’ll tell you about another Dooney & Burke birthday gift that worked out perfectly.

Stay blessed,

Barbie

 

 

Stay blessed,

Barbie

 

 

 

 

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